No one wants to be micromanaged, but frequent check-ins with employees can be productive – if they are done right. Cleveland Clinic launched a simple three-tiered process that builds trust and empowers caregivers.
New “listening” effort aims to engage caregivers through candid conversations that reach beyond typical employee surveys.
The most successful virtual summits are informative, educational, inspirational and fun. They bring something invigorating to team members, such as opportunities for expanded collaboration, interactive games or entertainment and thought-provoking speakers or special guests.
Chief Caregiver Officer, Dr. Kelly Hancock, shares why engagement should be a top priority for healthcare leaders.
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Cleveland Clinic’s Wellness Department offers a full menu of programs geared toward improving the health and well-being of caregivers. Nurse leaders are making wellness a priority.
Research looks at new processes put in place to improve the shared governance model. Team finds shared decision-making is associated with increased length of employment and employee satisfaction.
To achieve sustainable improvements in safety, cost and care, nurse leaders are working to build high-performance teams, align caregivers with patient experience goals, and ensure nurses are engaged – from bedside to boardroom.